Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,858 reviews

Reviews

Recommend
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2nd April 2023


As a registered patient I had to visit Keele Practice on numerous occasions in Q2, Q3, Q4 2022 and Q1 in 2023. On each occasion I have seen Dr Laura. The Practice has a very good receptionists booking system which allows patients to be seen the same day when it’s a particular problem that cannot wait until tomorrow or the day after. Coupled with a good on-line appointments system for patients to book in advance, again especially to see a particular GP. I have only praise for everyone working there. The Practice has been brilliant at all levels. Dr Laura who was incredibly efficient in dealing with me and providing various referrals for specialist treatment within the health service. Thank-you all.

Suggested improvements
N/A

Experience
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29th March 2023


The staff are exceptional, particularly Dr Clarson and Dr Alpanseque. They take time to listen and always take it upon themselves to go above and beyond.

Suggested improvements
More appointments to be made available on the NHS app.

Experience
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28th March 2023


I had a phone appointment with Dr Clarson and Dr Laura on Friday. Both doctors were exceptional and went beyond to help with my healthcare. Neither doctor gaslighted me which I have previously experienced and they took me seriously. These two doctors are amazing and so caring.

Suggested improvements
Nothing

Experience
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27th March 2023


It was all very helpful and easy

Suggested improvements
N/A

Experience
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Rating not given.
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Rating not given.
Appointment
 
27th March 2023


Nurse was kind, explained everything to me and made me feel at ease.

Suggested improvements
Nothing

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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb